Privacy Policy
Updated November 10, 2026
About this policy
Plainly is operated by Noted Path LLC.
Information and use
We process information you provide, information generated through your use of Plainly, and technical information needed to operate and protect the service. Information you provide may include sensitive personal information. We use information only as needed to provide, operate, maintain, support, improve, and secure Plainly, respond to requests, and meet legal obligations.
Service providers
We use service providers, including cloud and AI providers, to process information on our behalf for these purposes. We do not sell personal information or use it for advertising. Providers may process or store information under their own terms.
Document photos and AI
When you ask Plainly to explain a document, photos of its pages are sent to third-party AI services, used only to write your explanation. Those services are OpenRouter, which routes each request to an AI model provider: currently Anthropic’s Claude models, run on Amazon Bedrock or Google Cloud Vertex AI. We will update this list if it changes. Plainly does not store your photos. Requests go only to AI endpoints with a zero data retention policy: the AI services process your photos to write your explanation and do not keep them or use them to train models, except where a provider must keep flagged content to prevent abuse or comply with the law. In the iOS and Android apps, Plainly asks for your permission before sending a scan for the first time, and you can turn that permission off at the top of the Privacy Policy page in the app.
Email updates
Giving us your email address is optional. If you do, we use it only for the updates you chose, such as hearing when a feature is ready, a monthly note about scam letters, or launch news. We keep the address, the topic you chose, where in Plainly you signed up, the consent wording you agreed to and when, how you found Plainly (described below), and the pseudonymous ID of your app session. We may ask you to confirm your address before we send updates. Every email will include an unsubscribe link, and you can ask us to delete your address at any time. We do not sell your email address or share it for anyone else’s marketing.
How you found Plainly
On the web, the first time you open Plainly, we note the campaign tags in the link you followed (such as utm_source) and the name of the website that sent you, but not the full address of that page. This is kept on your device and sent with app usage events and any email signup, so we can tell which channels bring people to Plainly. It never includes the contents of your documents.
Storage and choices
Information may be stored on your device or by Plainly and its service providers. We keep it only as long as reasonably needed for the purposes above or as required by law. You choose what information to provide and may contact us with privacy questions or requests. Your rights depend on applicable law.
Contact
Privacy questions or requests: hello@notedpath.com. Please do not email sensitive documents.